One of my coaching clients described beautifully today what he had realised to be the error we often make when putting ourselves in the shoes of others. He pointed out the difference between a superficial kind of standing-in-her-shoes and a deeper investigation. Are...
The pressures of modern work life can sometimes cause you to reduce people to numbers. To reduce your customers, colleagues and stakeholders to faceless entities. You may forget that actually everyone is a person. Anonymity The pressure to get financial results can...
Sometimes we can feel like we’ve not made ourselves clear enough or that our message was not heard, and at times this can result from not meeting people where they are. While you can always bring more clarity to what you are saying, remember that those you are...
Only you can have a full and complete picture of your truth; what you are feeling, what you are experiencing, the journey that you have been on. The same is true for everyone else. They will each hold their own truth. Courage to understand No matter how much you might...
To be truly heard is one of the greatest gifts that someone could receive. And despite its apparent simplicity, it is also one of the rarest. Fortunately, listening deeply is something we can all cultivate. To be heard, acknowledged and understood is a deep human...
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