The scripts we live

The scripts we live

Conflicts in professional relationships are part and parcel of organisational life. At one level, conflicts seem inherent within the complexity that characterises organisational teams. But, at another level, perhaps these conflicts are more frequent and long-lived...
As above, so below

As above, so below

When faced with difficulties within an organisational team or with a particular individual, you may be tempted to look for the cause where the symptom appears. You have to remember though that often problems have a wider context. You have to consider that the...
The winner’s curse

The winner’s curse

It sometimes happens that the better you are at your job, the less-and-less time you seem to have. The more effectively you execute your duties, the more you are called upon to do even more. It is truly the winner’s curse. More and more Clients, bosses and...
Everyone is a person

Everyone is a person

The pressures of modern work life can sometimes cause you to reduce people to numbers. To reduce your customers, colleagues and stakeholders to faceless entities. You may forget that actually everyone is a person. Anonymity The pressure to get financial results can...
Know your USP

Know your USP

The question of USP is usually quite apparent when dealing with a physical product or a commoditised service. Identifying a USP can however be more elusive when you are the “product”. By this I mean being involved in creating and offering something that...
Are you hiding behind your business card?

Are you hiding behind your business card?

The question of skill is fundamental to how we feel about what we do. Skill takes time to develop and is often the result of a deep interest in something that draws us further. When we have the opportunity to benefit from the halo effect of an established brand...