It sometimes happens that the better you are at your job, the less-and-less time you seem to have. The more effectively you execute your duties, the more you are called upon to do even more. It is truly the winner’s curse. More and more Clients, bosses and...
The pressures of modern work life can sometimes cause you to reduce people to numbers. To reduce your customers, colleagues and stakeholders to faceless entities. You may forget that actually everyone is a person. Anonymity The pressure to get financial results can...
The question of USP is usually quite apparent when dealing with a physical product or a commoditised service. Identifying a USP can however be more elusive when you are the “product”. By this I mean being involved in creating and offering something that...
The question of skill is fundamental to how we feel about what we do. Skill takes time to develop and is often the result of a deep interest in something that draws us further. When we have the opportunity to benefit from the halo effect of an established brand...
It’s very tempting to search for quick fix solutions. That antidote or magic bullet that looks like it will solve the problem fast, without too much fuss. And, of course, we need quick fix solutions sometimes. The danger is when we begin to rely on them as our...
We seem to be obsessed with emulating the habits and rituals of so called ‘successful’ people in our culture today. Leaving aside the obvious errors of not accounting for survival bias, coincidence and luck, there is no particular reason to assume that...
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